Sales Training – Redmond Communications

Sales Training Course

Sales techniques – For those new to sales how to prioritise.

How to create a great first impression and professional opening to a sales conversation.
How to demonstrate and to build rapport with a customer to cement a trusting relationship.
How to listen effectively and to ask questions to uncover customer needs and opportunities.
Outlining the sales process in relation to the job held by the course attendee, the purpose and objectives and attitudes.
Relating to the customer – put yourself in their shoes. Develop an awareness, learning skills, and problem solve for the customer. Buyer motives.
How to develop trust with the customer, empathy, credibility and awareness throughout the sales process.
Anticipating buyer concerns – addressing those concerns promptly and professionally.
Communication skills, body language showing competence and commonality.
Fact finding skills development. Upselling opportunities using key listening skills.
Closing the sale – you’re thinking process examined.
Reading buying signals and asking for the business.

We run courses from 3-12 people in each workshop, we also offer one to one customer service training with a coaching approach.